Irish Aerospace Companies Achieve SC21 Award!

Two Irish aerospace companies successfully achieve SC21 Bronze Award!

This fantastic achievement of driving performance through excellence as part of the ADS SC21 programme has been achieved by Bellurgan Precision Engineering Ltd of Bellurgan Point, Dundalk, and Eire Composites Ltd of Galway.

Both companies received the news of achieving Bronze recognition on March 7, 2016  and will formally receive their certificates at the ADS/Enterprise Ireland Task Force event in Dublin on March 16, 2016. This is a fantastic achievement for both companies. The bronze level is the first of three levels, the companies now going onto Silver, and then ultimately, to Gold.

Stephen Hogg, CEO Bellurgan Precision, said – “We are delighted to be recognised at achieving SC21 Bronze from ADS in the UK. It is very much our hope to be awarded AS 9100 this summer as part of our focus on supplying the Aero-Space sector. We are very grateful for all the support we have received from Dr Adrian Gundy of the Centre for Competitiveness and look forward to working with him in the future”.
These two companies, are part of a cluster of around 30 Irish ADS logo generalcompanies, that we are working with, assisting them to develop their competitiveness and capability
to thrive in the UK, European and International aerospace supply chain, earning export euros and creating and sustaining Irish  jobs.


Ireland Urged to Focus on Business Competitiveness and Excellence

An Taoiseach welcomes establishment of Centre for Competitiveness (Ireland)

A globally-renowned competitiveness organisation is setting up shop in the Republic of Ireland to replicate its success north of the border in key sectors of the Irish economy, it is announced today.

Launch of Centre for Competitiveness Ireland

Having helped hundreds of Northern Ireland organisations to achieve world-class standards of business excellence for over 20 years, the Centre for Competitiveness is now establishing an office in the Republic of Ireland.

A founding member of the Global Federation of Competitive Councils and a partner of the European Foundation for Quality Management (EFQM), the new Centre for Competitiveness (Ireland) will be located at the CityWest Business Centre, in Dublin, and will promote and implement EFQM’s highly regarded Business Excellence Framework in key sectors and organisations.

The CCI will also provide a range of management development programmes, workshops and consultancy services, designed to improve management and leadership competences; as well as a suite of strategic innovation and organisational performance solutions.

An Taoiseach Enda Kenny T.D welcomed the establishment of the CCI.  He said: “I would like to wish all those involved in the new Centre for Competitiveness (Ireland) the best of luck as they establish their Dublin office.  I have no doubt you can achieve the same success as you have in other jurisdictions in promoting competitiveness and excellence in business.”

To this end, the CCI will work closely with industry associations, hotel groups, tourism enterprises, SMEs, retailers, government agencies, local government, and trade bodies. A series of workshops on the EFQM Business Excellence framework and its application to these organisations and their management teams will be held nationwide during October 2014. They begin tomorrow (16 October, 2014) at the Clarion Hotel, Liffey Valley.

Chief Executive Officer of EFQM, Marc Amblard, said: “The EFQM Excellence Framework is used by over 30,000 organisations across Europe, and we are delighted to work with the Centre for Competitiveness (Ireland) to enable many more businesses and their leaders on the island of Ireland to benefit from its potential to significantly boost their performance.   The Centre’s success and expertise are recognised across Europe and beyond, and I have no doubt that their presence in the Republic of Ireland will bring considerable benefits to many Irish organisations. Regardless of sector, size, structure or maturity, organisations need to establish appropriate management systems in order to be successful. The EFQM Excellence Framework is a practical tool to help organizations do this by measuring where they are on the path to excellence; helping them understands the gaps; and then stimulating solutions”.

Bob Barbour, CforC Chief Executive, says: “Our focus will be to promote and implement the EFQM Framework in a range of businesses and sectors in Ireland, with a particular emphasis on improving management practices, organisational systems and processes and business excellence. Organisations who meet the criteria for business excellence are assessed against international criteria and are accredited and recognised by the EFQM at an annual awards ceremony. The benefits of accreditation are substantial as it provides an international symbol and benchmark, especially for tourism organisations, seeking to source international leisure and business markets.”

The Brussels-based Chief Executive Officer of EFQM, Marc Amblard, and the Chief Executive of CforC, Bob Barbour, officiated at the launch of CCI, by An Taoiseach Enda Kenny Government Buildings.

NI Company Wins Gold for Service Excellence

Northern Ireland company A F Davison Ltd are celebrating after recently becoming the first haulage company in Ireland to win a prestigious EFQM Gold Star for Service Excellence.

AF Davison_1

Representatives from the company were invited to attend a special reception at Banbridge District Council Civic Building on Tuesday 16 September where they were honoured by Council Chairman, Councillor Marie Hamilton in recognition of their of achievement.

The EFQM (European Foundation for Quality Management) Gold Star Excellence programme was a joint business improvement initiative between Banbridge District Council and the Centre for Competitiveness. The programme was designed to aid local companies in implementing effective international customer service practices, thereby benefitting the companies both at home and abroad.

A F Davison Ltd enrolled in the programme in early 2013 and were awarded the Gold Star in June 2014. The company was established over 40 years ago and have proven record in placing a high value on providing the best level of service possible, a fact highlighted by their motto, ‘Dedicated to Service’.

Speaking of their award, Allan Davison, Managing Director of A F Davison commented: ‘‘Here at A F Davison Ltd we pride ourselves on delivering the highest level of service. We really appreciated the support from Banbridge District Council and the Centre for Competitiveness giving us the opportunity to enrol in and complete the EFQM Gold Star Service Excellence programme. Achieving the Gold Star Award is fantastic external recognition of the work we do and the level of service we strive to achieve.  In today’s competitive market it is more important than ever to put your customers first, meeting their needs and more, and so A F Davison Ltd motto continues to be implemented and displayed with pride – Dedicated to Service”.

LEAN for Services, Public Sector and Healthcare

LEAN for Services, Public Sector and Healthcare is an new and insightful approach that brings proven LEAN thinking and practice to service companies and organisations, the Public Sector and to Healthcare Organisations in a way that fits well, using understandable language with Service examples. LEAN methods and practice has long been proven successful in manufacturing environments, but has always struggled to gain anything like the same success in services, public sector and healthcare.

Dr. Adrian Gundy has spent the last twelve months researching into the application of LEAN in service, has developed this new approach and successfully piloted it withProcess Image service organisations. It is not just about changing the terms and examples from manufacturing to service, rather it is about understanding the fundamental shift in thinking and approach. LEAN in manufacturing focuses on flow and inventory, whereas LEAN in service focuses on flow and productivity.

This highly interactive 1-day workshop uses reflective learning, introduces new thinking, learning by participation and doing, team exercises and a DVD training problem to cover a full and focused agenda that covers these subjects: –

  • Introduction to LEAN – setting the context for service
  • The Toyota Way – why the 4Ps work in service
  • The Toyota 14 Principles – and how they are interpreted and used in service
  • Value Stream Mapping for service – using a Canadian healthcare better practice
  • Introduction to the 8 MUDA – in service there are 8 , not 7 as in manufacturing
  • Standardised work training film and team exercise using LEAN A3 template

Towards the end of the afternoon, participants will join together for group work on selected participants internal processes – to apply and consolidate the learning.

Check out the Centre for Competitiveness website here to see when the next open/public workshops are going to be held in both Dublin and Belfast.